FAQ‘S| Terms Of Use

WHILE SPREADING LOVE, WE OFFER RIGHTEOUS QUALITY SERVICES!

F.A.Q‘s

Q: Do I Need My Own Motor Carrier Authority?

A: Yes. Unless you are leased to a Carrier and just need assistance dispatching your current shipments.

Q: Why Would I Need A Dispatcher When I Can Do It Myself?

A: Using our service will save you time and headache searching for that perfect load and then dealing with all the paperwork. Plus, with being part of the National Dispatchers Network, you will not just have one pair of eyes looking for a load, but hundreds scouring 1000’s of loads on multiple high end load boards! Think about how many loads you may have missed out on that were paying much more than what you were able to find by yourself.

Q: What If I Already Have A Dispatcher?

A: No problem! Think of us as another tool in your toolbox. Maybe your having a tough time finding the right load and need to get moving, give us a call.

Q: Can I Use You On A As Needed Basis?

A: Not a problem, just keep in mind that yes we have a powerful network, we are not magicians. If you only use us for when you get in a dead area, do not expect a miracle, but we will see just about any load running out of the area and do our best to get what you need!

Q: Do I Have To Sign A Contract?

A: The only thing you will have to sign is a dispatch agreement. This is not a contract where you are locked in and have to use us by any means. It is just an agreement that you will pay us for our services, only when you accept the load that we provide you and after you are paid for that load by the broker/shipper.

Q: How Long Does It Take You To Get Set Up?

A: Within 2-4 hours If all necessary documents are provide:

* Proof of Insurance

* Signed Dispatcher Carrier Agreement

* Signed W-9 Form

* Copy of Carriers Agreement Form

Q: How Do I Get Paid?

A: Since you are running under your own Authority you will be Billing And Receiving Payments From individual Brokers and Shippers directly! You can also use factoring company for faster payments and we’ll be happy to do credit checks for you.

Q: What Is A Factoring Company And How Can My Company Benefit From Utilizing One?

A: A factoring company purchases a carrier’s receivable at discounted rates, usually from 3%-5% of the gross paying load, essentially advancing payment for that load. Generally a carrier utilizing a factoring company, should see payment directly deposited into their bank account within 24-48 hours upon completion of the load. A carrier utilizes a factoring company’s service due to the carrier’s high costs involved with operating a trucking company and lack of liquidity. Routine costs that carriers are burden with are fuel, insurance, truck payments, maintenance, and breakdowns. Unless a carrier has a strong balance sheet, we strongly recommended carrier’s utilize this service and we can assist you in becoming acquainted with a reputable factoring company.

Q: How Long Do I Have To Stay On The Road?

A: This is entirely up to you.

Q: What Areas Can I Run?

A: We can run you in 50 states or within area you specify. Most our clients run in Midwest, Northeast, and Southeast regions.

Q: For What Type Of Trailer Can You Book Freight?

A: Dry van freight is our speciality. However we also work with intermodal, reefer and flatbed carriers.

Q: After I Sent In All My Paperwork What Is The Next Step?

A: Once we receive your paperwork, we will work closely with you throughout this initial process to better understand where and how your equipment moving at profitable rates utilizing our dispatching strategies.

Q: What Is The Freight Booking Process?

A: Once we have all your paperwork we will begin searching for loads. We will present you with the best loads options and discuss rate, weight, type of freight being carried, single or multiple pick/drop, and other pertinent load information. IF YOU DECLINE THE LOAD WE WILL SEARCH FOR ANOTHER ONE UNTIL YOU ARE SATISFIED. However, this back-and-forth process with a Carrier and Broker/Shipper can be very demanding and freight can be sold to another Carrier during this time-sensitive negotiating process. We always use professional judgement and are trained to find the best paying freight. We heavily emphasize to our clients to inform us beforehand as to what acceptable per mile rate they will be comfortable with to avoid freight being sold to another carrier during this process. At the mimimum we will not bother you with any load that doesn’t fit your requirements. We will even take in account for our dispatch fee whem meeting the CPM needed to the truck. By the time you deliver a load we will have the next one ready for you!

Q: Once A Load Is Booked How Will I Know The Load Information?

A: Once a load is booked, all the involved parties will be emailed the original rate confirmation. We will send a text with all the load information to the driver. We expect every carrier to have email and text messaging capability.

Q: How Will I Know The Payments Terms & Conditions Of The Broker/Shipper I Hauled Freight For?

A: Generally, the rate confirmation will reflect all payment terms and conditions, but if requested, we will send you the broker’s/shipper’s set-up contract. A broker’s/shipper’s contract throughly describes their payment terms and conditions.

WEBSITE TERMS AND CONDITIONS OF USE

1. TERMS

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.

2. USE OF LICENSE

Permission is allowed to temporarily download one duplicate of the materials (data or programming) on Lovers Lane Logistics's, LLC site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:

modify or copy the materials; use the materials for any commercial use, or for any public presentation (business or non-business); attempt to decompile or rebuild any product or material contained on Lovers Lane Logistics's, LLC site; remove any copyright or other restrictive documentations from the materials; or transfer the materials to someone else or even "mirror" the materials on other server.

This permit might consequently be terminated if you disregard any of these confinements and may be ended by Lovers Lane Logistics, LLC whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.

3. DISCLAIMER

The materials on Lovers Lane Logistics's, LLC site are given "as is". Lovers Lane Logistics, LLC makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, Lovers Lane Logistics, LLC does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

4. CONSTRAINTS

In no occasion should Lovers Lane Logistics, LLC or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on Lovers Lane Logistics's, LLC Internet webpage, regardless of the possibility that Lovers Lane Logistics, LLC or a Lovers Lane Logistics, LLC approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don't permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

5. AMENDMENTS AND ERRATA

The materials showing up on Lovers Lane Logistics's, LLC site could incorporate typographical, or photographic mistakes. Lovers Lane Logistics, LLC does not warrant that any of the materials on its site are exact, finished, or current. Lovers Lane Logistics, LLC may roll out improvements to the materials contained on its site whenever without notification. Lovers Lane Logistics, LLC does not, then again, make any dedication to update the materials.

6. LINKS

Lovers Lane Logistics, LLC has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by Lovers Lane Logistics, LLC of the site. Utilization of any such connected site is at the user's own risk.

7. SITE TERMS OF USE MODIFICATIONS

Lovers Lane Logistics, LLC may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

8. GOVERNING LAW

Any case identifying with Lovers Lane Logistics's, LLC site should be administered by the laws of the country of United States Lovers Lane Logistics, LLC State without respect to its contention of law provisions.

GENERAL TERMS AND CONDITIONS APPLICABLE TO USE OF WEBSITE.

PRIVACY POLICY

Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart and reveal and make utilization of individual data. The following blueprints our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law. We will just hold individual data the length of essential for the satisfaction of those reasons.

We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.

Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.

We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.

We will promptly provide customers with access to our policies and procedures for the administration of individual data.

We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.

FEEDBACK AND INFORMATION

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